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2.2 | 64 Reviews

5.5 cu. ft. Smart Washer with FlexWash™ in Black Stainless Steel

Samsung WV55M9600AV

Available in 2 Color(s)

Features

  • Do two separate loads of laundry at the same time with our FlexWash™ technology, and clean bigger loads with a combined capacity of 5.5 cu. ft.

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 46.9"
  • Depth: 34"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.5 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
Image Feature

FlexWash™ One Machine. Two Washers.

Two washers in one lets you wash separate loads at the same time, or independently. With two individually controlled washers in the same unit, you can run two kinds of washes with different settings and options, keeping your various types of clothes clean and in great condition.

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5.5 cu. ft. Total Capacity

Combination of large 4.5 cu. ft. capacity lower washer with a dedicated 1.0 cu. ft. capacity upper washer means fewer washes, less time in the laundry room, and more time for you.

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Steam Wash *

Samsung's Steam Wash uses the power of steam to eliminate stains without pre-treatment. Unlike other washers which release steam from above, Samsung releases steam from the bottom of the laundry tub, saturating every item in the load and leading to an even deeper clean.

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SmartThings App Enabled

Now you can take care of laundry day from the comfort of your couch. Control your washer/dryer with voice commands from Bixby, Alexa and Google Assistant. Wi-Fi Connectivity, allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone with the SmartThings app*.

Image Feature

VRT Plus™ Technology

Reduces vibration 40% more than our standard VRT™ for quiet washing. An innovative tub design and special sensors keep heavy loads balanced even at high spin speeds. Upstairs laundry has never been less obtrusive - run your washer upstairs while your children are asleep.

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Fingerprint Resistant Finish

Helps reduce smudges for an everyday great appearance

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Smart Care

Troubleshoot straight from your smartphone. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

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Diamond Drum Design

The diamond drum interior helps extend clothing life by treating fabrics gently. Small water holes help prevent fabrics from snagging and being damaged, allowing fabric care with deep-clean results.

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Self Clean+

Keeps your washer drum fresh and clean by using a combination of powerful water jets and high spin speeds to remove dirt and bacteria. Self Clean+ also sends reminders to clean the drum every forty wash cycles.

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Perfect pair

Samsung washers and dryers team up to make light work of laundry day, while looking great in your laundry room.

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Detergent at your door

With Amazon Dash Replenishment*, ordering detergent pods for your Samsung Smart Washer is easier than ever before. After initial setup, the SmartThings mobile app keeps track of how many pods you use and re-orders new pods when you're running low. **

Image Feature

Remotely schedule cycles

The SmartThings App sends you end of cycle notifications and lets you remotely start, stop, or delay your washer from your phone.* * Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Product images shown may not reflect the model or color selected.

Image Feature

Monitor and control energy usage

SmartThings lets you monitor and manage your washer's power usage. Get energy saving tips and alerts to help lower your electric bill.* * Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Product images shown may not reflect the model or color selected.

FlexWash™ One Machine. Two Washers. Two washers in one lets you wash separate loads at the same time, or independently. With two individually controlled washers in the same unit, you can run two kinds of washes with different settings and options, keeping your various types of clothes clean and in great condition.

5.5 cu. ft. Total Capacity Combination of large 4.5 cu. ft. capacity lower washer with a dedicated 1.0 cu. ft. capacity upper washer means fewer washes, less time in the laundry room, and more time for you.

Steam Wash * Samsung's Steam Wash uses the power of steam to eliminate stains without pre-treatment. Unlike other washers which release steam from above, Samsung releases steam from the bottom of the laundry tub, saturating every item in the load and leading to an even deeper clean.

SmartThings App Enabled Now you can take care of laundry day from the comfort of your couch. Control your washer/dryer with voice commands from Bixby, Alexa and Google Assistant. Wi-Fi Connectivity, allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone with the SmartThings app*.

VRT Plus™ Technology Reduces vibration 40% more than our standard VRT™ for quiet washing. An innovative tub design and special sensors keep heavy loads balanced even at high spin speeds. Upstairs laundry has never been less obtrusive - run your washer upstairs while your children are asleep.

Fingerprint Resistant Finish Helps reduce smudges for an everyday great appearance

Smart Care Troubleshoot straight from your smartphone. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

Diamond Drum Design The diamond drum interior helps extend clothing life by treating fabrics gently. Small water holes help prevent fabrics from snagging and being damaged, allowing fabric care with deep-clean results.

Self Clean+ Keeps your washer drum fresh and clean by using a combination of powerful water jets and high spin speeds to remove dirt and bacteria. Self Clean+ also sends reminders to clean the drum every forty wash cycles.

Perfect pair Samsung washers and dryers team up to make light work of laundry day, while looking great in your laundry room.

Detergent at your door With Amazon Dash Replenishment*, ordering detergent pods for your Samsung Smart Washer is easier than ever before. After initial setup, the SmartThings mobile app keeps track of how many pods you use and re-orders new pods when you're running low. **

Remotely schedule cycles The SmartThings App sends you end of cycle notifications and lets you remotely start, stop, or delay your washer from your phone.* * Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Product images shown may not reflect the model or color selected.

Monitor and control energy usage SmartThings lets you monitor and manage your washer's power usage. Get energy saving tips and alerts to help lower your electric bill.* * Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Product images shown may not reflect the model or color selected.

Features

  • Do two separate loads of laundry at the same time with our FlexWash™ technology, and clean bigger loads with a combined capacity of 5.5 cu. ft.
Key Features
FlexWash™ Yes
Vibration Reduction Technology™ Yes
SmartThings Yes
Standard Features
Total Capacity (cu. ft.) 5.5 cu. ft.
Number of Preset Wash Cycles 9
Child Lock Yes
Wi-Fi Connectivity Yes
Voice Compatible Bixby, Amazon Alexa, Google Assistant
Wash Cycles
Normal Yes
Heavy Duty Yes
Permanent Press Yes
Sanitize Yes
Bedding / Waterproof Yes
Quick Wash Yes
Rinse + Spin Yes
Delicates Yes
Whites Yes
Self Clean+ Yes
Wash Options
Extra Rinse Yes
Spin Only Yes
Sound On / Off Yes
Smart Control Yes
Smart Care Yes
Child Lock Yes
Pre-Soak Yes
Delay End Yes (24 hours)
Steam Yes
Fabric Care
Diamond Drum Design Yes
Steam Washing Technology Yes
Soil Levels
Heavy Yes
Normal Yes
Light Yes
Spin Speeds
High Yes
Medium Yes
Low Yes
No Spin Yes
Energy Usage
Energy Consumption Upper: 60 kWh/year Lower: 105 kWh/year
CEE Rating Tier 2
ENERGY STAR® Most Efficient Yes
Dimensions
Washer Capacity 5.5
Product Dimensions 27" W x 46.9" H x 34" D
Shipping Dimensions 29.56" W x 51.44" H x 36.06" D
Weight
Product Weight 293 lb.
Design
Color Fingerprint Resistant Black Stainless Steel
Display Color (LED) Ice Blue
Display Type Tact
Matching Dryer
Electric Dryer DVE55M9600V/A3, DVE55M9600W/A3
Gas Dryer DVG55M9600V/A3, DVG55M9600W/A3

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 46.9"
  • Depth: 34"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.5 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

User Manual

Energy Guide

Download Spec Sheet

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* Documents require Adobe Reader.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.2 out of 5

28% of reviewers recommend this product.

1 Stars

Dont bother

BusyMom 12/13/2021

this washer must come with a warranty because you're going to need it!! this washer might look cool but its functionality is lacking, lucky for me this washer was in the house i moved into, and i've had the guys out here i can't even tell you to have many times to fix it and a few months later it breaks again !!! don't waste your money.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Only Good thing is the looks

MsAl 11/6/2021

purchased set when we bought our new home 4yrs ago, after extended warranty ran out we got the dreaded 3c code i paid out of pocket nearly $700 dollars to get it repaired plus top washer lid since the locking mechanism had broken a while ago. in the past 3 mos. a tech has changed the stator and rotor now 4 times and a bunch of other parts recommended by samsung, still not fixed! top lid is a total different story. 1st replacement completely cracked while doing some active wear. it was replaced just fine, next replacement completely exploded while washing some undergarments! now samsung is refusing to replace it, even though it is not my fault what so ever and fixing it would cost me another $300! as soon as i can i will replace all my samsung appliances. do not buy
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

So Disappointed

MVRO 10/4/2021

i bought this machine in 2017 and three and a half years later it is dead. unbelievable. home warranty is probably going to kick in but i could not be more disappointed. the shock, the inconvenience and now the worry that i'll be able to get a satisfactory replacement. very disappointed and had i seen these reviews before would have bought a different brand. i cannot recommend this product. sorry.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Very Disappointed Loyal Samsung Customer

Damon 8/9/2021

i am a loyal samsung customer thru and thru. i have the fridge, dishwasher, vacuums , phones etc... this is by far the worse experience i've had with a product. the first washer was replaced in the first year. then the machine worked for the next 18 mos. now i have spent the last 5 mos. attempting to get it repaired. after going thru countless calls with service they have agreed to send me coupon for replacement only for less than the listed price of the unit. so now i have to pay more money for replacement of a faulty unit. needless to say i feel duped.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Never buy this!

EKay 7/14/2021

it's 2 years old and broke. i've had 2 repair men who said they fixed it but didn't. i've been jerked around for over a month by samsung and their 3rd party repair service. i have missed 5 full days of work. i've had to pay for a laundromat. finally they offered me pennies on the dollar for another washer that i can only buy on samsung.com. my last washing machine never gave me trouble.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Should be recalled lasted 2 years like everyone

Disappointed 5/6/2021

communication circuit boards broke with error 188j. i called samsung and they said the code is not in the system. well it should be. this is the same error everyone who owns this washer gets after less than 2 years. technician said it will cost about $400 to fix. i also have been unable to use the top washer due to the error codes. it takes days for that one to clear. i have been weeks without a washer and will not go to laundry mat. very disappointing samsung. you should stand behind your product and have this washer recalled.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Dont buy it at all!!!

Nitesh S 5/3/2021

after buying the washer and using it for three years, it stopped turning on. sears repair guy did the diagnostics and said the digital touch pad is completely beoken and need to be replaced for $560. manufacture warranty only lasts 1 year and not worth investing in this product.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst washing machine purchase I've ever made!!!

mgoq 3/30/2021

this has been the worst washing machine purchase i've made. buyer beware, the units are sensitive and repair is expensive. i will never purchase a samsung washer again. the unit stop draining and spinning in less than 2 years.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst purchase EVER

Shannon 2/24/2021

machine broke down once during warranty period where someonehad to be called out to fix. (we fixed it ourselves several other times.) now, it breaks once weekly. we were told by the repairman to never use any fabric softener and only powder detergents (and only in the drum itself) as the machine wasn't built correctly for it and will clog. over $2000 machine. looks very pretty. terrible piece of junk.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Faulty motherboard

DisappointedCustomer 1/9/2021

our motherboard just went out one day and we are out of warranty. after reading the previous reviews, it seems like this is a reoccuring issue with the samsung washer. aren't they suppose to last more than 3 years. disappointed. makes me question samsung appliances.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Want to love it, but too many issues.

Sena 1/9/2021

run the other direction. this went into a new construction, sat in it's orginal box in an air conditioned area for 7 months after purchase, before move-in. after 6 months of washing, a pixel went out on the display. called, emailed and messaged and they wouldn't assist. i received a scripted response from each route about the warranty. all of my kitchen appliances are registered as in a new construction account, my warranty didn't start until move in date. had an issue, which was fixed under warranty, months after it expired, because they stand behind their product! 1.75 years later, a household of 2 adults, my washer display won't work at all. 2 years of doing 3 loads of laundry every week, $1,800 purchase wasted. oh, and my top washer leaves a gross white residue on everything.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Looks goods but run

Mike smith 12/10/2020

so you figure you spend 1600.00 on a washing machine it would work for a while think again. i was in the middle of a cleaning cycle washer froze up tried to power off then back on well bottom washer wont power on now. called customer service says out of warrenty. obviously there is a problem with this a 2.6 raiting. i look for a class action lawsuit to be coming soon.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Washer will not turn on

CPTLando 12/5/2020

i purchased this washer in aug 2019 at the base exchange and it was working good, but now it will not power. i entered my data on the repair page and samsung states warranty expired feb 2020. tell me how it expired 7 months before purchase. i upload my purchase receipt, but now i have to go without repairs until reviewed almost a week from today.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Flex washer issues

Shawnr 11/21/2020

i bouthe this washer 3 years ago and ive already had to change the main board once, replace the drain pump once, and the top washer hasbt worked in 2yrs. the fabric tray is faulty, gets clogged and overflows causing a leak error. i do not recommend this waaher to anyone. i usee to love samsung products but this washer has changed my mind.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Very disappointing product

Abdiel 11/21/2020

when you pay top dollar for a product, i don't think its unreasonable to expect years of service from it- certainly 7 to 10 years for sure. we purchased this washer in august of 2018 and it worked fine until now. then it just quit working altogether. it wont turn on at all. a simple good search shows there are problems with these machines and their mother boards-- of course, they only come with 1 year of warranty so here we are. i have called samsung and i hope they will stand behind their product. we have been loyal samsung customers for a long time but something has happened to their quality control. products are just not the same quality any more.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible/Never Again

Anastasia Prakharenka 11/6/2020

the dryer broke down one month before the warranty expired - did not have the time to call in for a warranty- ended up spending 327$ on the dryer repair. and the washer is constantly coming up with errors when in use. horrible!!!!!!! no other words, the brand new refrigerator has 3 parts broken already - cheap plastic!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Had it for 19 Months and Broke Down

Turtle 10/20/2020

i got this product in march of 2019, and i was doing laundry and the front load washer just stopped working with my clothes in there. so, not only did it not work, but it stayed locked so i couldn't get my clothes!!!!!!! called samsung right away and they told me it would be 24-48 hours for me to hear back from the service center. it has been 11 days and still haven't heard back!!!!!! so, had to call up sears and they told me that the front control panel was shot and the labor and parts would be the same amount as what i purchased this product for. i mean, my parents have a washer that is older than me and it still works fine, but i buy this product and after 19 months, essentially doesn't work anymore and have to buy a new one.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Expensive juke

Nope 10/13/2020

its a gorgeous machine, but its useless. i've had it for less than a year and i'm already having problems with it. i put in request for service and i'm waiting for a reply. do not buy!!!! surprisingly the matching dryer still works.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

EXPENSIVE JUNK

jeremy 9/1/2020

after just a few months the tub started sounding like a freight train and now it won't spin at all. the top washer always has a "too much detergent" alarm and will not operate at all. this is a terrible waste of money and time for our large family.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Leaks!

Milaluv 8/25/2020

so dissapointed! after a year of once a week use. the washer started to leaks on the front door. i called samsung and they told me the washer is out of warranty. how a washer one year old is leaking... seems like a faulty product. i expected more from samsung products and warranty.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Communication circuit boards broke with error 188J

undefined undefined 8/12/2020

not working after 15 months from purchasing techs dont recommend to fix because it is complicated to fix and it will cost more than 50% to fix.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Communication circuit boards broke with error 188J

undefined 8/12/2020

not working after 15 months from purchasing techs dont recommend to fix because it is complicated to fix and it will cost more than 50% to fix.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Like another Samsung product, falling apart

motazqadan 6/26/2020

like my dryer, which i just posted a review on, this washer is now broken, and the warranty won't cover a core problem. the rubber is shredded and it is now leaking water on use through the door. this is at 2.5 years from purchase. at this price point, i expect this not to happen, and when it does for full responsibility in repairs to take place.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Brand new and broken

NOELLE ROCKWELL 6/26/2020

the so called "silent" spin/drum is false advertising. this thing shakes so violently when it spins that it literally put a hole in my wall and almost crushed my hand. im physically a strong person so for this to outpower me and afrually get airborn jumping around is terrifying. not worth the 1200$ and defintely not paying to have it fixed.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Brand new and dead out of the box

Dee20 5/11/2020

i just bought this matching washer and dryer set and wish i had not. the washer will not run a cycle at all as the start button does not work. samsung should send me a new one and take this back.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Great Concept/Terrible execution

Hillstorm 4/1/2020

all products services end with errors and breaking within a year. very frustrating. flex washer leak is final straw. expect outrageous repair cost on already high priced items.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Great washer....when it works

Julie 3/23/2020

second time the computer board has gone out, first under warranty, this time not so lucky. i cant find the part to fix it. very frustrated that a washer not even 3 years old is now nonfunctional
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Run from this machine

EddieM 3/6/2020

it broke after 14 months of use. the machine gets stuck in the rinse and spin cycles. especially frustrating for my family since i am deployed to afghanistan.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible

Mandy 3/6/2020

i purchased this unit two weeks ago. washer did not work when installed. service company has been twice and the unit still does not work!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worked less than 2 years

Alynne 3/6/2020

do not buy this washer! it worked for less than 2 years. multiple repair calls and when they finally figured out the issue another $500 to fix it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Washer with persistent issues

Al34 1/8/2020

washing machine would not power up on the first day (pcb failed) second machine thats a replacement leaks water everywhere. this is not a good experience
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst appliance purchase ever

Zach 12/11/2019

worst appliance purchase experience ever. the mother board went out 2 days after warranty expired. ill never buy another samsung anything.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

10 months an no LED or top washer. Nice.

John Stout 11/11/2019

less than 10 months old and the display is out and the top washer will lock and unlock at random and not work at all... out of warranty service now too... i'm not impressed or happy.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

2 year machine

2019Disappointed 9/7/2019

they really don't make them like they used to. i know that. but i still expect something with this price tag to last longer than 2 years.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Defective

colljohjac223 7/14/2019

top washer won't work, nothing but error codes,. customer service is a nightmare.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Washer Great When It Worked

II491102 7/7/2019

after 20 months, having issues with top washer, error '1 dc4'. placed service call 2 1/2 months ago, now after 7 service visits, both top washer and lower washer not working. agh!!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do NOT Buy This Washer!

ChH000xxajb 6/12/2019

a well known issue! https://us.community.samsung.com/t5/washers-and-dryers/flexwasher-not-turning-on-18-8j/m-p/493538#m7430 spent $1300+ for it. only been 13 months and cost me another $700.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Disappointed!

laurasings 2/28/2019

I bought this machine 18 months ago and one of the control boards that provides electricity went out, costing me over $800 to replace. That is more than half of what I paid for the machine. I am extremely disappointed in this product.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible!

Sudeshg 12/5/2018

My Piece was the worst I guess. It stopped powering on after 3 months I bought this. Technician comes in and Samsung messes-up the resolving the issue. Its already 1 week, there is no washer in our house.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features

Lucky Charm 11/20/2018

I bought my flex washer a month ago, and I am very happy. It has all the cycles I need to wash and care for our clothes. I love it that I can wash two loads at the same time. Very satisfied
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

10 months and the washer does not power on

odel 11/15/2018

I bought this last year, 6 months after an error first showed and I reset the washer and is ok. 9th month, error showed again and overnight rest the washer is ok again. Now it totally broke on us and does not power on. Glad it's still within warranty but it's annoying that these washers are not as reliable though with great features so I just add one more star to make it fair.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

like second washer, not worth the money

jmet 11/12/2018

Second washer is faulty, simple google search shows lc01 error is a common issue. ours broke exactly a year from purchase date, having issues getting it fixed.
Originally posted on Samsung.com

No, I do not recommend this product

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4 Stars

Still enjoying the washer

nicolekim22 11/12/2018

I am still loving this washer and having the ability to run dual loads
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Expensive washer. Broke 6 months after purchase.

Fortdodge 11/1/2018

After my older whirlpool washer broke down and died we went in search of another machine that would be a good fit for our family of 6. The whirlpool had been a good machine, had very little issues and lasted 10 plus years. Other then being too small for our growing family it was near perfect. My first thought was to buy the newer bigger version but after checking into the Samsung machine with two washers I was hooked. These two machines in one would definitely suit my family's needs. I also loved the interfacing with my cell phone. Who would t want to be able to monitor the machine from other locations. We waited patiently for our machine as the store that sold it to us only delivered to our city once a month. The first 6 months were good, Although we could never get the app to sync to the machine. And didn't have the time to call customer service. Then 6 months in it just wouldn't work. The screen wouldn't read. After talking to customer service on a Saturday to set up a ticket I was assured it would be handled. The next week went on and finally after me contacting Samsung I was told that they couldn't find anyone to repair it. I have been without a washer for over a month. We have had to pay to get our clothes washed. And for my family of 6 it's been quite an expense. They are sending me a new washer but I have yet to see it. Please check to make sure that you have a repair service in your area before you buy these. Wouldn't recommend.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Efficient

poorkenny2012 10/31/2018

Efficient but sometimes noisy. Loading size is really large enough.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great product

CwHill 10/31/2018

2 washers in one is such a great idea. Love it. Use top washer for small loads.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great features.

queenesther711 10/31/2018

I bought product this one year ago. It is a good product.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great quality

Cantwaitfordryer 10/31/2018

My husband and I had to buy a new washer at Christmas. This was what we went with and I honestly cannot wait until we get the matching dryer!
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Washing is no longer a Chore

Bodeans 9/28/2018

truggle to put into words what an improvement this washing machine is. Samsung really thought things through regarding the capabilities of this machine, and I am very impressed. To start, this is two washers in one. Let me say that again, you can run two loads at the same time! The top washer is excellent for delicates or smaller loads. With that being said, it's capacity is large enough to wash several garments so you don't feel you are wasting water. The bottom washer has a myriad of options and is very large. We just washed a bath rug, a few towels and two blankets yesterday. Our laundry "day" is considerably less time now with the efficiency of the two washers running simultaneously. It is seriously a quality of life improvement! This is a beautiful piece of machinery. In fact, wee are actually in the middle of redesigning our laundry room. It's so much nicer than our original set. My teenage daughter is even washing some of her clothes now. The top washer is great for her delicate items and it so easy use for her. It's easy to use and the quality of the clean has been great. We're really happy!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

You Won't Regret this Purchase

Seagirl 9/18/2018

The Samsung Flexwash is beautifully designed. Its black stainless steel gives my laundry room a sleek, modern look. Before it was delivered I'd considered building a pedestal with laundry basket storage underneath. (Thanks, Pinterest!) I'm glad I didn't. I'm tall, yet would have had trouble using the upper washer. Besides, with this washer I can't imagine the laundry piling up, so the extra baskets aren't really necessary. The 5.5 cu. ft. capacity is pretty roomy. During delivery they had to remove the laundry room door. Be sure to not only measure the space for the washer, but the doorways through which it needs to pass. It's huge. The first feature I tried was the FlexWash. I loaded it with several small articles of clothing, like socks and undergarments, a girls' pair of shorts and shirt, and an a adult t-shirt. It did a nice job. Keep in mind that the FlexWash holds more laundry than the FlexDry is able to accommodate, so don't expect to be able to dry everything at once. Also, be careful not to overload the FlexWash. I tried washing a small throw, but it must have been too much, because the center of it didn't get wet. The detergent is added to the machine using an Aqua Pebble, which is a soft flexible cup. Just fill the Aqua Pebble and put it in the bottom, before adding clothes. I envision myself using the FlexWash most often for small items. Perhaps now I won't have so many missing socks. The main washer has every setting I could possibly imagine. It needs to be installed to the left of the dryer if you want to be able to easily transfer the laundry between machines. It's quiet, even during the spin cycle. That's important to me, since my laundry is not far from the main living areas. I like the diamond drum, which I is gentler on my clothes than my previous washer's drum. Be sure wipe the glass and the gasket, and leave the door ajar after each use to prevent mold. A few weeks after getting the machine my husband adopted a large, short haired dog. I've noticed that the gasket tends to trap its fur, so I'm always sure to pay it special attention when I wipe it down. I also have a tiny, 5 pound dog. Her fur was never noticeable. It's only since the adoption of the large dog that I've noticed fur in the gaaket. It's really not a big deal, though, since I wipe it down due to moisture anyway. I recommend this machine. It looks great, performs well, and has the added bonus of being two washers in one
Originally posted on Samsung.com

Yes, I recommend this product

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